Terms of Service

1. Agreement to Terms

Welcome to Dental Solutions. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, booking appointments, or receiving dental services from us, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

2. Definitions

• "We," "Us," "Our" refers to Dental Solutions, our dental practice, and our staff
• "You," "Your" refers to the user, patient, or visitor of our website and services
• "Services" refers to all dental care, treatments, and related services provided by Dental Solutions
• "Website" refers to our online platform accessible at our domain

3. Use of Website

3.1 Permitted Use

You may use our website for lawful purposes only, including:

• Viewing information about our dental services
• Booking appointments online
• Contacting us with inquiries
• Accessing educational dental health content

3.2 Prohibited Activities

You agree not to:

• Use the website for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to our systems or networks
• Transmit viruses, malware, or other harmful code
• Interfere with or disrupt the website's functionality
• Collect or harvest information about other users
• Impersonate any person or entity
• Post false, misleading, or defamatory content
• Violate any applicable laws or regulations

4. Appointment Booking and Cancellation

4.1 Booking Process

When you book an appointment through our website, you will receive a confirmation. However, your appointment is not final until we contact you to confirm the date and time. We reserve the right to reschedule appointments due to emergencies or unforeseen circumstances.

4.2 Cancellation Policy

• Please provide at least 24 hours' notice if you need to cancel or reschedule an appointment
• Late cancellations or no-shows may result in a cancellation fee
• Repeated missed appointments may affect your ability to book future appointments
• Emergency cancellations will be handled on a case-by-case basis

4.3 Late Arrivals

If you arrive more than 15 minutes late for your appointment, we may need to reschedule to accommodate other patients. We will make every effort to see you, but this cannot be guaranteed.

5. Patient Responsibilities

As a patient, you agree to:

• Provide accurate and complete medical and dental history information
• Inform us of any changes to your health status or medications
• Follow pre-treatment and post-treatment instructions
• Attend scheduled appointments or provide adequate notice of cancellation
• Pay for services rendered according to our payment terms
• Treat our staff and other patients with respect and courtesy
• Inform us of any concerns or complications following treatment

6. Treatment and Services

6.1 Professional Judgment

All treatment recommendations are based on our professional judgment and examination. We will discuss treatment options, risks, and benefits with you, but the final decision to proceed with treatment rests with you.

6.2 Treatment Outcomes

While we strive to provide the highest quality dental care, we cannot guarantee specific treatment outcomes. Dental procedures carry inherent risks, and results may vary based on individual circumstances.

6.3 Informed Consent

Before any treatment, we will obtain your informed consent. This includes explaining the procedure, potential risks, benefits, and alternatives. You have the right to ask questions and refuse treatment.

7. Payment Terms

7.1 Payment Responsibility

You are responsible for payment of all services rendered. Payment is due at the time of service unless other arrangements have been made in advance.

7.2 Insurance

If you have dental insurance, we will assist with filing claims. However, you are ultimately responsible for payment. Any amount not covered by insurance is your responsibility.

7.3 Payment Methods

We accept cash, credit cards, debit cards, and other payment methods as posted at our clinic.

7.4 Outstanding Balances

Unpaid balances may be subject to interest charges and collection efforts. Continued treatment may be withheld until outstanding balances are resolved.

8. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Dental Solutions or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

9. Privacy and Confidentiality

We are committed to protecting your privacy and maintaining the confidentiality of your personal and medical information. Our collection, use, and disclosure of your information are governed by our Privacy Policy and applicable healthcare privacy laws. Please review our Privacy Policy for detailed information.

10. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services
• Our total liability for any claim related to our services shall not exceed the amount you paid for the specific service giving rise to the claim
• We are not responsible for any damages resulting from your failure to follow treatment instructions or attend follow-up appointments
• We are not liable for technical issues, website downtime, or errors in online appointment booking

11. Disclaimer of Warranties

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, error-free, or free from viruses or other harmful components.

12. Indemnification

You agree to indemnify, defend, and hold harmless Dental Solutions, its staff, and affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your violation of these Terms or your use of our services.

13. Emergency Care

If you experience a dental emergency outside of our business hours, please seek immediate care at the nearest emergency room or urgent care facility. Our website and online booking system are not intended for emergency situations.

14. Medical Advice Disclaimer

Information provided on our website is for educational purposes only and does not constitute medical advice. Always consult with a qualified dental professional for diagnosis and treatment recommendations specific to your situation.

15. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites. Your use of third-party websites is at your own risk and subject to their terms and conditions.

16. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India and the State of Punjab. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts in Zirakpur, Punjab.

17. Dispute Resolution

In the event of any dispute, we encourage you to contact us first to seek an amicable resolution. If a dispute cannot be resolved informally, both parties agree to attempt mediation before pursuing litigation.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Dental Solutions regarding your use of our website and services.

20. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website or services after changes are posted constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically.

21. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us:

22. Acknowledgment

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.